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The Kinky Toy Store Story
The Kinky Toy Store Story

Let us tell you about our store.

Our story makes us unique.

The KinkyToy.Store is an online retail store selling premium adult sex toys, erotic gadgetry, sexy clothing, lingerie, lubricants, accessories, and devices -- all designed with one thing in mind: your total sexual satisfaction. Every day and all over the world, our customers are able to tap into their erotic needs, and those of their playmates, using the "top of the line" products we can provide. Backed by unbeatable customer service, we encourage you to experiment and explore your naughty needs, discretely and in private, or with your close and personal friends. 

 Our online store is stocked with the latest and the most popular sex toys for adult men and women, including vibrators, Ben Wa balls, inflatable dolls, prostate massagers, masturbators, penis extensions, dildos, sex furniture, lingerie, lubes, condoms and many many more products. With an extensive inventory of more than 3000 products, we hope to anticipate your needs by offering everything you will need for a thrilling sexual experience. Every time!

Our Vision

At the KinkyToy.Store we pride ourselves on creating and maintaining a shopping experience free from prejudice.  Consenting adults have the right to safely and fully explore their sexuality and to do so without being judged. With merchandise selected from our extensive inventory, you can create your own perfect adult playground in which to explore your naughty side.

Our Mission

Our Mission is to create an exceptional and compelling shopping experience for our customers by providing superior quality merchandise and assistance designed to meet your needs. By putting our customers at the center of the shopping experience, we hope to develop a strong and lasting connection based on respect and consistent and fair business practices. At the KinkyToy.Store we are proud to offer a complete and fully stocked one-stop shop for all your adult toy needs. Our friendly and knowledgeable staff is available to help at all phases of your shopping experience. Whether you are looking for sex toys, vibrators, dildos, anal sex toys, penis pumps, men sex toys, or the famous We-Vibe G-Spot Vibrator, or the product lines of respected manufacturers such as Fleshlight, Doc Johnson, Topco, Kama Sutra, California Exotics, and Pipedream, we have them all.

Our Values

We can sum up our core values like this: 

Our Commitment to Customers: We develop positive customer relationships based on respect and honesty.

Quality in all Respects: We provide outstanding products and unsurpassed customer service that, together, deliver premium value to our customers.

Integrity is Essential: We uphold the highest standards of integrity in all our actions

Together, not alone: We work together to meet our customers' needs.

How we treat our own: We value our employees, encouraging their development, knowledge, and skills, and reward their performance.

Citizenship: We are good citizens in the communities in which we work and live.

Drive: We are highly motivated to excel in the online marketplace and in every aspect of our business

The Buck stops here: We hold ourselves personally accountable for delivering on customer service commitments.

With these core values in mind, we aim to be your preferred shopping destination for adult erotic toys, novelties and accessories.   We want to provide not just the product but an entire shopping experience.

Shopping Guarantee

The Fair Credit Billing Actprotects consumers who use credit cards to pay for online purchases and helps protect you from fraudulent credit card use.  

If you have a credit card issued by USA-based credit card companies (including but not limited to Bank of America, Pentagon Federal Credit Union, Discover, Barclays, State Employees’ Credit Union, Boeing Employees’ Credit Union, Chase Schools First Federal Credit Union, Citibank, Golden 1 Credit Union, U.S. Bancorp and Wells Fargo to name a few) this Act applies to you.  It describes what has to be done and when if there is a disagreement with transactions appearing on your credit card statement.

If your credit card isn’t issued by a USA-based credit card company or you don’t live in the USA, then this Act doesn’t apply to you.    Similar laws may exist that apply to you, however, you should seek legal advice if you see unauthorized charges on your credit card.   

Creditors and Merchants have to stick to the strict set of rules contained in the Act.  These rules deal with billing complaints, billing errors and the dispute resolution process.  It also prohibits creditors from making a negative report on your credit rating until any investigation is complete.  In some situations, consumers can withhold payment of amounts under dispute during the investigation of the complaint. 

If you lose your card, the Act allows you to initiate a dispute against any charges that exceed $50 (Your liability is limited to payment of the first $50, which issuers generally agree to pay)

If you discover unauthorized purchases at the KinkyToy.Store on your card, we will work with you and your credit card issuer to resolve the issue.  In certain cases, we may reimburse you up to the $50 limit if the purchase was processed by our secure payment processing servers. 

To qualify, you must notify your credit card provider and pursue any remedy available to you first.   If you have a dispute with a merchant regarding online transactions, you can ask the card issuer to withhold payment and for the issuer's help to resolve the dispute; (however, the Act doesn't require a disagreement be settled by the issuer). 

The Act may be complicated to read, so we urge you to seek legal advice if you think it might apply to you.